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Guest Policy

• Check-in/Check-out
  Check-in from :

  01:00 PM

  Check-out until :

  11:00 AM

  Reception open until :

  12:PM
• Children
  Children aged 0 to 5 years: Complimentary stay with parents (no extra charges). Children aged 6 to 12 years: 25% of the room tariff will be chargeable (per child, per night). Children above 12 years: Considered as an adult, and extra bed charges will apply as per resort policy.
• Extra Beds
  • Additional Adult (Above 12 years): 35% of the room tariff will be chargeable per person, per night, including an extra bed.
  • Extra bed charges include: Bedding, toiletries, and meal plan as per the room package.
• Others

  Basic Inclusions – Hotel SL Manor Mussoorie

  • Meals as per plan (Breakfast and Dinner as per the selected package)
  • Evening Tea/Coffee with Cookies
  • Light Music in the Evening (Subject to weather and availability)
  • Access to Indoor Games (Carrom, Chess, Table Tennis, etc.)
  • Complimentary Wi-Fi (In designated areas)
  • Nature Walk within the Resort Premises
  • Bonfire (Seasonal & on request)

  Cancellation Policy – Hotel SL Manor Mussoorie

  • Free cancellation up to 7 days before check-in.
  • Cancellations made 3-6 days before check-in will incur a 50% charge of the total booking amount.
  • Cancellations made within 48 hours of check-in or no-shows will be non-refundable.
  • Date modifications are subject to availability and may incur additional charges.

  Room Upgrade Policy

  • Room upgrades are subject to availability at check-in.
  • Guests can request an upgrade at an additional cost, depending on the category.
  • Free upgrades may be offered for special occasions or long stays, based on management discretion.